The growing of any business depends on the customer experience. Every client must be satisfied with the services offered by the company. It is therefore imperative to have detailed information about each product. To ensure the sustainability of business activities, it is wiser to have good product management.
PIM, a software solution for managing products in a company
PIM, which stands for Product Information Management, is a management software that is widely used by large businesses. It allows the central distribution of product information and maintenance work on numerous presentation channels such as numerical fields, PDF, plain text, image, video, etc. PIM supports the structuring of all types of information. Therefore, it can be easily integrated into any information system used by the company. This software solution enhance the fluidity of publication on platforms, websites and mobile applications. With an automatic layout tool, it makes your job easier. Click here for more information.
A solution that enhances customer experience
Used by the sales force, PIM is part of a seamless customer experience as it allows to manage the customer relationship while perfecting the updating of prices. Therefore, it helps the company offer a consistent product experience. Indeed, with PIM, every buyer can find the information they need and each team can easily update all product information to ensure a consistent experience. Thanks to different types of connectors, PIM helps avoid product description errors and boosts professionalism levels to meet the needs of each customer.
Business growth within reach
Every company must provide detailed and up-to-date information about its products. This information must be consistent regardless of the presentation channels used. By supporting the digitalisation of business activities, PIM ensures quality control of all product information. As a result, it will be easier to avoid the risk of errors. In addition to consistency, PIM promotes interaction and exchange with customers. Ultimately, to guarantee your success ensure the sustainability of your business, call on a professional in the field of product management.